If you think your INOVA account information has been compromised by cybercriminals, contact us immediately at (800) 826-5465. You can also follow the steps below for a complete financial checkup:
Review your credit reports
Check your credit reports from all three credit bureaus for any inaccuracies or unusual activity. You can find information on how to receive your credit report here.
Place a fraud alert on your credit reports. If you notice any inaccuracies on your credit report, contact the credit grantor or file a dispute with either the credit grantor or the credit bureau. If you think your credit may have been compromised, you can contact Equifax, Experian, and TransUnion for assistance with placing a fraud alert on your credit report. Close the fraudulent accounts. If you notice any accounts appearing on your credit report that you did not open yourself, it's important to call the security or fraud department of the company that holds the fraudulent accounts(s). Most companies have experience with identity theft and will work with you to correct the problem. Closing the accounts immediately will prevent the thief from causing more damage to your credit. File a report with the Federal Trade Commission (FTC) online at ftc.gov/idtheft or by calling their Identity Theft Hotline at 1-877-ID-THEFT. Also, be sure to file a report with your local police department. If the identity theft was committed outside of your community, you should also file a report with the police department in the community the crime was committed.
The following resources will be helpful in keeping track of your information in case of identity theft: